Trustify Support Centre

Report a Concern or Contact Our Team

Report suspicious vendor activity, submit a complaint, request vendor support or send a general inquiry through Trustify's secure contact form.

Secure Submission Evidence Supported Reviewed by Trustify

Choose the correct complaint type and provide complete details.

Report suspicious vendors or fraudulent activity

Request support for a registered vendor account

Ask questions or share feedback with the team

Report suspicious vendors, scams or fraudulent activity.

Registered vendors can request help from the Trustify team.

Ask questions or provide feedback about Trustify.

Secure Report Form

Submit a Report or Complaint

Complete the form carefully and attach relevant evidence. Accurate information helps Trustify review your concern efficiently.

Fields marked required must be completed.

Secure Form

Your Name Required

Email Address Required

Phone Number Required

Complaint Type Required

Vendor / Business Optional

Vendor URL / Profile Optional

Evidence File Required

Click or drag evidence here JPG, PNG, WEBP or PDF. Upload screenshots, receipts or supporting documents.

Complaint Details Required

Include dates, transaction details, communication history and any other useful information.

Human verification required. reCAPTCHA helps Trustify prevent automated spam and abusive submissions.

Submitted details are used to review your concern and may be shared with relevant Trustify administrators.

What happens after submission

01
Submit Your Report Complete the form and attach relevant evidence.
02
Trustify Reviews It The support team checks the information and evidence.
03
Status Is Updated You may receive a status update through your provided email.

Protect your personal information

Never share passwords, OTPs or card PINs. Trustify does not need these details to review a complaint.

Our verification and reporting system promotes transparency, accountability and safer decisions across online marketplaces.